Customer-Focused IT Service Desk Proximity Agent

Hace 17 horas

ciudad juarez, chihuahua, México BRP Jornada completa

BRP in Ciudad Juárez, Mexico is seeking an IT help desk/technical support professional to provide end-user support across phone, email, and chat. The role covers equipment setup, standard BRP apps deployment via SCCM, and mobile device support in a manufacturing environment.

You will document incidents, troubleshoot Dell and Ricoh devices, and assist with Zebra printers/scanners, Office 365 and Google Workspace. Shift work including nights may be required.