Remote Global Learning Delivery Lead

Hace 2 días

colima, México Amazon Jornada completa

Amazon is seeking a Learning Delivery Manager, based in Bogotá (remote), to lead end-to-end training delivery for Customer Service Associates across multiple languages. You’ll manage a team of 8-12 Trainers, shaping strategy, ensuring scalable programs, and driving quality through data.

You’ll guide cross-functional partnerships with operations and QA, and oversee AI-enabled training tools adoption. You’ll focus on scalable onboarding, up-skilling, and cross-skilling in a fast-paced, global