Shipping Customer Support

Hace 1 semana

Mexico, chihuahua J-K Network Services Jornada completa

Client Profile: A diversified organization operating across transportation, urban development, retail, and lifestyle services, focused on delivering safe, reliable, and high-quality experiences. The organization emphasizes sustainability, innovation, and long-term value creation for the communities it serves.

Position: Shipping Customer Support

Industry: Japanese Shipping and Cargo Firm

Work Location: Biñan Laguna

Work Schedule: Fixed Day shift (8am to 5pm only)

Work Setup: Onsite

Salary Range: Php 18,000 - Php 25,000

Benefits
  • Leave Credits
  • Company Christmas gift
  • Company sponsored events
  • Free parking
  • Opportunities for promotion
  • Promotion to permanent employee
  • HMO
  • Government Mandated Benefits
  • 13th month pay
Job Requirements
  • Bachelor's Degree holder of any course, open to undergraduate.
  • With or without experience are encouraged to apply.
  • Willing to undergo training.
  • Willing to work using emails and calls with customers.
  • Amendable to work onsite.
  • Amendable to attend face to face interview.
Job Responsibilities
  • Act as the primary customer contact for shipping-related inquiries.
  • Provide order status updates, delivery confirmations, and shipment tracking information.
  • Arrange and coordinate domestic and international shipments with carriers and freight forwarders.
  • Prepare and verify shipping documents such as invoices, packing lists, bills of lading, and customs paperwork.
  • Monitor shipment schedules and track deliveries to ensure on-time arrival.
  • Resolve shipping issues, delays, damages, or discrepancies with carriers.
Recruitment Process (Face to Face)
  • Initial Interview
  • Final Interview
  • Job Offer