People Operations Lead — Centralized Ops

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount...

Stripe in Mexico City seeks a seasoned People Operations Team Lead to translate global strategies into a robust local operating model. You will lead and develop a small People Support team, set expectations, coach, and ensure quality that aligns with Stripe’s standards.Responsibilities include overseeing queue health, SLAs, escalations, and...

About WatershedWatershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want...

Hey there!We’reOur mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while...

First Mile Regional Manager, MX Ops - EFAt Amazon, every day is Day One. We never stop innovating, improving, or challenging the status quo. Are you ready to solve tomorrow’s problems today? If so, we have the perfect opportunity for you.We’re looking for a First Mile Regional Manager to join our First Mile team in Mexico City, MX. In this role, you will...

Hey there!We’reOur mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while...

About the Role:We are looking for an Executive Business Partner to join our Operations team in Mexico City! This is an in-office role, and remote work is not available. This role sits at the intersection of executive support, cross-functional coordination, and operational analysis. You will be the second set of eyes, ears, and hands for the VP of Operations:...

About the Role: We are looking for an Executive Business Partner to join our Operations team in Mexico City! This is an in-office role, and remote work is not available. This role sits at the intersection of executive support, cross-functional coordination, and operational analysis. You will be the second set of eyes, ears, and hands for the VP of...

Customer Operations LeadYou'll own the operating system behind one of Mexico's fastest-growing fintech support teams: the workflows, quality systems, and AI tooling that let agents handle increasingly complex cases at scale.Nelo's CX operation has scaled fast. The team handles a product that touches credit, payments, and commerce across millions of...