Onsite IT End-User Support Specialist
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OEC Group is seeking an L3/L4 Level Engineer to join the IT helpdesk at our Guadalajara, Jalisco office. The role will be 100% onsite and requires 2–5 years of helpdesk experience with strong Windows/Office 365 skills and English communication.
Responsibilities include end-user support via phone, email, and remote tools, plus creating SOPs and training materials. Bachelor’s degree in IT-related field preferred and relocation to Guadalajara area required.