Technical Support Advocate I – Remote
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Boldr Impact is seeking a Technical Support Advocate to provide hands-on troubleshooting, feature explanations, and best practice guidance for our clients, partners, and colleagues. This role focuses on delivering exceptional client satisfaction in a fast-paced environment.
You will troubleshoot tickets, install software, assist with hardware issues, and train users on new tools, while staying current with product updates and collaborating with teammates to ensure program success.