Junior CX Architect: AI-Driven, Customer-Obsessed
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Klar is seeking a Junior CX BA to evolve and scale our Customer Experience operations from our Mexico City office with a hybrid model. You will own initiatives end-to-end, using data, automation, and AI to improve onboarding, chargebacks, and customer journeys while driving efficiency.
We value analytical minds, collaboration, and strong communication in English. The role offers competitive pay, potential stock options, and a supportive, international team environment.