24/7 Healthcare IT Service Desk Agent

Hace 2 días

Mexico, chihuahua NTT America, Inc. Jornada completa

NTT DATA Services is seeking a Provider Clinical Service Desk agent to handle inbound calls in a 24x7 environment, supporting clinical applications such as Epic, Cerner, McKesson and Meditech for healthcare customers.

This role requires shift flexibility (nights, weekends or holidays), with day-shift training. You will document incidents, drive resolution on a 24/7 desk, and work in a quiet, private workspace with reliable internet; travel up to 10% and lifting up to 25 lbs may be required.