Global SaaS Support Specialist

Hace 3 días

distrito federal, México Supportyourapp-1 Jornada completa

SupportYourApp is seeking a Customer Support Consultant to join our global team and deliver high-quality L1 support from a home office. You will troubleshoot software issues, triage requests across projects, and escalate when needed, while staying up-to-date with product changes and maintaining strong customer relationships.

The role requires excellent English (C1), at least 1 year in a customer support role, familiarity with SaaS products, and strong communication, prioritization and