Remote Operations Assistant, ServiceNow Practice

Hace 16 horas

Mexico, chihuahua NTT America, Inc. Jornada completa

NTT DATA is seeking a ServiceNow Practice Operations Assistant to provide day-to-day administrative and operational support for staffing, onboarding, and ticket follow-up. The role focuses on staffing and resource tracking, billability, and reporting across projects in a nearshore Mexico setting.

You will manage Excel-based trackers, prepare simple summaries for leadership, and coordinate IT/HR ticket escalation while maintaining data accuracy and confidentiality.