Hybrid CX Specialist

Hace 18 horas

distrito federal, México Medtronic plc Jornada completa

Medtronic plc in Mexico City is seeking a Senior Customer Experience Specialist to analyze and improve the end-to-end customer journey. You will map journeys, identify pain points, and support initiatives that drive satisfaction, loyalty, and business value.

The role supports a flexible work model in Mexico City, with collaboration across cross-functional teams and a focus on data-driven CX improvements within a healthcare environment.