Senior HR Service Desk Specialist | Hybrid
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The LEGO Group in Monterrey, Mexico is seeking a Sr. BSO Assistant to provide high-quality HR support across phone, email, chat and service management platforms.
You will manage employee requests and move cases toward resolution, collaborating with specialist teams as needed in a permanent, full-time role. In this hybrid work environment, you will help employees navigate key moments in their employment journey and contribute to process improvements while upholding the employee experience at the