Order To Cash Analyst

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município de chihuahua chih, chihuahua, México EssilorLuxottica Jornada completa

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GENERAL FUNCTION

The OTC Analyst performs accounts receivable activities for franchisees, sublease doctors, safety plans, and/or Hudson’s locations.

MAJOR DUTIES AND RESPONSIBILITIES

First point of contact and resolution for customer inquiries and customer disputes.
Applies cash receipts timely and accurately.
Focus on and facilitates collection of AR in timely manner.
Minimizes the amount of unapplied funds.
Responds to internal and external customer inquiries in a timely and courteous manner utilizing effective verbal and written communication skills.
Recognizes financial opportunities and exposures and escape appropriately.
Monitors and adheres to internal control activities established by management.
Provides support, as appropriate, to internal key stakeholders and external customers.
Assumes additional responsibilities and assist with special projects as needed or directed.
Prepares schedules and reports as requested to support management and audit requests.
Ensures compliance with Group accounting policies, regulations and deadlines.
Researches and resolves issues and any escalated issues in a timely manner.
Maintains continuous improvement mindset and proactively identifies, reviews and implements process improvements.
Complies with established department and company internal controls.
Assumes additional responsibilities and assists with special projects as needed or directed.
Maintains proficient knowledge and utilization of systems and software within area of responsibility.
Prioritizes work, seeking guidance from Manager as needed.
Escalates issues to Manager in a timely manner.

BASIC QUALIFICATIONS

Bachelor’s Degree in Accounting or equivalent experience
2+ years of comparable accounts receivable experience
Proficient in Microsoft Excel
Strong verbal and written communication skills
Adept at handling customers in a professional manner
Demonstrated willingness and ability to be a self-starter, taking the initiative to solve problems/pursue business opportunities
Ability to adapt to shifting and competing priorities
Ability to analyze problems, to compile data, to determine facts and reach a logical conclusion
Constructively challenges the process and takes the initiative to search for opportunities to grow, improve and innovate
Strong time management, organizational and communication skills, both written and oral
Strong organizational skills and the ability to work under pressure in a fast-paced environment
Attention to detail and deadline-oriented