After-Hours Transportation
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Uber Freight is seeking a Customer Support Specialist ll-After Hours in Monterrey, NL. You will support daily transportation operations, ensure on-time delivery, and maintain shipment visibility through TMS-driven tracking and proactive communication with customers and carriers.
You will monitor KPIs, manage exceptions, and contribute to continuous process improvements while coordinating with internal teams and stakeholders to uphold service levels during after-hours shifts.