Fraud Risk Investigator
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DiDi Global Inc. in Mexico City seeks a Fraud Operations Specialist to manage transaction alerts, verify details with cardholders, and resolve authorization issues while maintaining customer experience.
You will investigate fraud patterns, analyze SPEI transactions, document actions, and collaborate with teams to improve detection and reduce losses.
The role requires a quantitative degree, 3+ years in fraud risk management, strong Excel skills, and bilingual English/Spanish preferred.