Bilingual Credit
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Ericsson seeks a Credit and Collections Analyst in Mexico City to support the collections lifecycle and drive timely payments. You will contact customers by phone and email, follow up on invoices, and collaborate with Billing, Sales and Finance to resolve issues.
Responsibilities include monitoring aging, recording interactions in the CRM/ERP, supporting credit memos and payment adjustments, and ensuring accurate customer data while maintaining professional communication in English and Spanish.