Customer Service Operations Lead

ShareJob DescriptionEmployee Recognition and RewardsPerformance Bonus, IncentivesGovernment Mandated BenefitsInsurance Health & WellnessHMORead MoreKnown for the most reliable logistics company providing end-to-end transportation and supply chain solutions for local and international clients. They cover freight forwarding, warehousing, distribution, and...

Job Summary This hybrid backoffice helpdesk role supports high technology customers through clear English communication and diligent case handling. The candidate manages inquiries documents resolutions and coordinates with internal teams to ensure swift and accurate support. The role focuses on improving customer experience strengthening service reliability...

Optimas is seeking a seasoned Customer Service Supervisor to lead a high-performing team in our office. You will oversee daily operations, drive process improvements, and manage escalations while collaborating with senior leadership and customers to elevate service delivery.The role requires a strategic, hands-on supervisor who balances operational...

Description 💼 Senior Customer Service Lead & Trainer Full-Time Remote | U.S. Business Hours (EST) 🚀 About the Role We’re hiring a highly experienced and people-focused Senior Customer Service Lead & Trainer to lead, coach, and elevate a remote customer service team supporting U.S.-based customers. This is not just a supervisory role — you will...

A leading logistics company is seeking a Warehouse Supervisor to oversee daily operations in Technopark, Binan Laguna. The role includes supervising warehouse staff, ensuring that KPIs are met for receiving, dispatching, replenishment, and inventory control, while maintaining safety compliance. Candidates should hold a bachelor's degree and possess 3-5 years...

Job Description Employee Recognition and Rewards Performance Bonus, Incentives Government Mandated Benefits Insurance Health & Wellness HMO A 50 year old Japanese company expanded their business in the Philippines. This company is popular for leading the railway, the logistics, import, export, shipping, trading and more business in Japan. Due to its success,...

Customer Care Team:The Customer Care Lead – Business Operations is responsible for building, leading, and scaling a specialized customer support operation focused on complex financial products and professional clients. The role begins as a hands-on operational leader managing an initial team of agents while establishing the operational foundations,...

A logistics firm is seeking a Customer Care Operations Lead to manage daily back-office customer service operations. The ideal candidate will have a Bachelor's degree and 3-5 years of experience in customer support supervision. Responsibilities include ensuring timely responses to inquiries, providing coaching to staff, and generating performance reports....

American President Lines busca fortalecer su equipo de servicio al cliente con un rol de liderazgo enfocado en supervisar operaciones, gestionar documentos de cotización y facturación, y asegurar la eficiencia de procesos para clientes internos y externos.El puesto exige habilidades analíticas, capacidad de coordinar recursos y brindar orientación para...