Software Support Project Specialist

u003c/div\u003e\u003cdiv\u003e\u003cp\u003eAmdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers\u2019 innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers\u2019 migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.\u003c/div\u003e\u003cdiv\u003e\u003cp\u003eResponsible for providing outstanding technical support to a global customer base.\u003c/p\u003e\u003cp\u003eKeeps ownership for the resolution of complex technical problems, including debugging, simulations, locating bugs, tool and script development for problem diagnosis, troubleshooting and reproduction.\u003c/div\u003e\u003cdiv\u003e\u003cul\u003e\u003cli\u003eProvide engineering expertise to fix, modify and engineer software solutions and configurations, to ensure that the product/solution performs within efficient design specifications.\u003c/li\u003e\u003cli\u003eInvestigate, debug and reproduce issues, provide fixes and workarounds, and verify changes to ensure continued operability of the software solution.\u003c/li\u003e\u003cli\u003eAnalyze production issues from the business and application/code perspective and outlines corrective actions.\u003c/li\u003e\u003cli\u003eOwnership and accountability of specific modules within an application and provide technical support and mentorship in problem resolution for complex issues.\u003c/li\u003e\u003cli\u003eBring continuous improvements/efficiencies to software or business processes by utilizing Software Engineering tools, various innovations and techniques and the reuse of existing solutions.\s and critical metrics to guarantee that tasks are completed on time and the delivery timelines meet the quality targets of the organization.\s degree in Computer Science/Information Technology or equivalent\u003c/li\u003e\u003cli\u003e5 years\u0026rsquo; experience as a Software Support Engineer\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv style=\u0027padding: 10px 0px;u003c/div\u003e\u003cdiv\u003e\u003cul\u003e\u003cli\u003eGet a chance to gain valuable experience and wide knowledge of Software integrative systems\