Customer Service Analyst

COMPANY OVERVIEW BVI® is a diversified global ophthalmic device company with a mission to deliver high-quality solutions and innovation for advancing eye surgery and improving patients’ vision. Our organization supports surgical teams in more than 90 countries worldwide, either directly or through our network of trusted distributors MINIMUM REQUIRED EDUCATION AND EXPERIENCE ~ Bachelor Degree in BA, Eng or similar ~English +95% Call center experience (preferred) Customer and Service focused. Experience with ERPs, CRMs, phone systems and other service-driven technologies. Interest in working with global teams.