Manufacturing Systems Engineer

The Manufacturing Systems Engineer (MES & Shop Floor Systems) is responsible for supporting, maintaining, and optimizing Manufacturing Execution Systems (MES), shop floor applications, and production software used in a high-volume manufacturing environment. This role ensures the availability, reliability, and performance of manufacturing systems while providing technical support, troubleshooting, and continuous improvement initiatives. The engineer will collaborate with cross-functional teams including Production, Engineering, Quality, Supply Chain, and IT to ensure seamless manufacturing operations and business continuity in a 24/7 environment.

Job Duties & Responsibilities

• Administer, maintain, and support Manufacturing Execution Systems (MES) and shop floor applications.
• Troubleshoot and resolve software, database, and production system issues to minimize downtime.
• Configure and maintain manufacturing logic, production workflows, routing, sequencing, and business rules.
• Develop scripts, utilities, and software enhancements to improve manufacturing processes.
• Support integrations between MES, ERP, machine interfaces, and shop floor equipment.
• Administer and troubleshoot Microsoft SQL Server databases and Windows Server environments.
• Monitor system performance, application health, and production logs to ensure operational stability.
• Participate in system upgrades, migrations, implementations, and continuous improvement projects.
• Perform root cause analysis and implement corrective actions for production incidents.
• Create and maintain technical documentation, procedures, and system configurations.
• Collaborate with Production, Engineering, Quality, Supply Chain, and IT teams to support manufacturing operations.
• Provide technical support in a 24/7 manufacturing environment, including after-hours support and scheduled maintenance when required.
• Manage multiple priorities while ensuring high levels of customer service and operational excellence.

Experience

• Minimum 5 years of experience supporting Manufacturing Execution Systems (MES) or shop floor applications in a manufacturing environment.
• Experience with SQL Server administration, database troubleshooting, and performance optimization.
• Strong experience in software configuration, scripting, or application development.
• Experience supporting Windows Server environments and manufacturing applications.
• Experience integrating MES with ERP systems and production equipment.
• Proven experience troubleshooting complex manufacturing systems in a high-volume production environment.
• Experience participating in system implementations, upgrades, and continuous improvement projects.
• Experience providing technical support in a 24/7 manufacturing environment.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, Systems Engineering, Computer Engineering, Industrial Engineering, Mechatronics Engineering, or a related technical field.
• Strong knowledge of Manufacturing Execution Systems (MES) and shop floor systems.
• Proficiency in Microsoft SQL Server (queries, troubleshooting, and database management).
• Knowledge of Windows Server Administration.
• Programming experience with C#, VB.NET, Python, PowerShell, or similar languages.
• Experience with MES platforms such as DVI, SFC, or equivalent manufacturing systems is highly preferred.
• Knowledge of manufacturing workflows, production routing, sequencing, and process automation.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Willingness to participate in after-hours support, scheduled maintenance, and on-call rotations when required.
• Knowledge of Lean Manufacturing and Continuous Improvement methodologies is a plus.
• Project management experience is considered an advantage.