Contact Center
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Key Responsibilities
Answer high-volume inbound calls from patients, providers, and healthcare consumers in a professional and courteous manner. Schedule, reschedule, and cancel patient appointments. Provide accurate information regarding healthcare services, providers, locations, and procedures. Verify patient demographics, insurance information, and registration details. Meet performance expectations for quality, productivity, attendance, and service levels. Requirements Bachelor's Degree Strong verbal and written communication skills. Strong problem-solving skills and a customer-focused mindset. Previous experience in customer service, contact centers, healthcare, or patient access. Compensation & Benefits Monthly
Salary:
$19,500 MXN Payment: Weekly. Legal benefits. 30 days of Christmas bonus. Food vouchers. Private medical insurance. Position Details Employment Type: Full-time
Location:
Guadalajara
Job Type
Full-time License/Certification: Degree Certification (Required) Modality: In Office
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