Entry-Level IT Service Desk Technician

Hace 1 día

Mexico City, Mexico City BULL-IT SOLUTIONS LTD Jornada completa

BULL-IT SOLUTIONS LTD in Mexico City seeks a Service Desk Analyst to provide first line IT support, troubleshoot incidents, and ensure timely resolutions across laptops, desktops, LAN and applications.

The role requires 12-18 months experience in a busy ICT service desk, familiarity with ITIL, and strong communication. You will work in shifts to support a busy user base and deliver quality customer service.