Service Project Controller/Staffing Administrator

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

The Service Project Controller / Staffing Administrator is responsible for coordinating project financial controls and staffing administration across the MTCS service project portfolio. The role supports Service Project Managers and Service Operations Leadership by maintaining accurate project budgets, forecasts, cost and margin visibility, billing readiness, and working-capital reporting, while also ensuring that field-service projects are properly staffed and that assigned personnel complete required onboarding, safety, badging, screening, and project documentation.
This dual role serves as a central coordination point between project execution, Finance, staffing, field personnel, and support functions. The position helps improve project profitability, forecast accuracy, staffing readiness, compliance, and execution discipline across maintenance, turnaround, retrofit, revamp, and specialty service projects.

Key Responsibilities

Project Financial Control and Reporting

• Provide cost-control and financial oversight from project initiation through closeout.
• Partner with Service Project Managers to establish and maintain project budgets, forecasts, Estimate at Completion (EAC), and margin projections.
• Monitor project costs, commitments, accruals, labor, subcontractor costs, travel, materials, revenue, gross margin, backlog, cash flow, and working capital.
• Compare actual performance with budgets and estimates; identify cost overruns, productivity concerns, margin risks, and improvement opportunities.
• Prepare project performance reports, dashboards, KPIs, and early-warning indicators for Service Operations leadership.
• Support monthly project reviews, MIS reporting, project audits, and financial closeout activities.
• Support evaluation of change orders and their cost, schedule, margin, billing, and commercial impacts.

Billing, Cash Flow, and Project Systems

• Support billing readiness, milestone invoicing, final invoicing, and project closeout.
• Monitor receivables and collection status; coordinate with Project Managers and Finance to address issues affecting cash flow or profitability.
• Support accurate project setup and maintenance in SAP and other business systems.
• Ensure project financial and operational information is accurate, complete, timely, and aligned across systems and reports.
• Help standardize project controls, reporting methods, templates, and governance practices across Service Operations.

Staffing Administration and Project Readiness

• Coordinate staffing requirements with Service Project Managers, Service Superintendents, and Service Operations Leadership to help ensure projects are appropriately staffed.
• Maintain staffing schedules, resource assignments, availability records, and project mobilization information.
• Coordinate completion of project-specific requirements for selected team members, including safety-council registration, background screening, occupational testing, customer badging, and other required clearances.
• Ensure required onboarding documents, project forms, certifications, and personnel records are complete before mobilization.
• Perform timely and accurate data entry in the designated systems of record and maintain organized electronic personnel and project files.
• Assist employees with HRIS registration, access, passwords, documentation, and administrative questions related to assignment readiness.
• Communicate staffing gaps, expired or missing requirements, mobilization risks, and readiness concerns to the appropriate project and operations leaders.
• Support applicant and employee administration, including professional telephone coverage, document collection, application completion, and coordination of employment-related records when required.

Cross-Functional Coordination and Continuous Improvement

• Partner with Service Project Managers, Service Superintendents, Finance, HR/Personnel, Sales, Procurement, QESH, and Service Operations Leadership.
• Provide analytical and administrative support for project reviews, risk assessments, workforce planning, and operational decisions.
• Streamline project-control, staffing, onboarding, and reporting processes.
• Support implementation and effective use of ERP, HRIS, reporting, and business-intelligence tools.
• Participate in lessons-learned reviews and continuous-improvement initiatives.
• Promote financial discipline, accurate records, timely communication, safety compliance, and data-driven decision-making.