Guest Experience Concierge
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Hilton in Mexico City is seeking a Guest Service Agent to be the first point of contact for guests, handling check-ins, check-outs, and inquiries to ensure a smooth stay. You will use the PMS and hotel systems, greet guests warmly, upsell services, and resolve issues promptly, contributing to memorable experiences and the hotel’s renowned hospitality.
Ideal candidates will have guest service or front office experience, strong communication skills, and the ability to multitask in a fast-paced