Senior Field Service Manager

Hace 18 horas

region centro jalisco mexico, Guerrero NTT Data Jornada completa

NTT DATA is actively seeking a Field Tech Senior Manager for its Guadalajara, Jalisco team. The role leads field service and depot operations, drives client satisfaction, and manages cross-functional delivery and partner relations.

The Senior Manager will direct teams globally, ensuring quality, adherence to SLAs, and continuous process improvements. The ideal candidate has 5+ years of IT leadership experience, 3+ years in technical roles, and a track record in program delivery and customer