Senior CX Architect: AI-Driven Experience

Zendesk in Mexico is seeking an Associate Solutions Architect to support the CX ARR business. You will partner with account executives to translate goals into credible, scalable solutions across CX, AI, and integrations, while ensuring security and practicality.In this associate role you’ll deliver technical discovery, demos, and workshops, coordinating...

Klar seeks a Junior CX BA to evolve and scale our Customer Experience operations in a Mexico City office with a hybrid model. You will own initiatives end-to-end, using data, automation, and AI to improve onboarding and chargebacks processes.You will lead CX projects, design AI-powered workflows, analyze KPIs, and collaborate across Product, Operations, Data...

Be the one building AI-powered experiences where they matter most.At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer...

Baufest busca un/a Hyperautomation Consultant Ssr para liderar proyectos de transformación digital en México. Analizarás procesos, diseñarás e implementarás soluciones con Power Platform (Power Automate/Power Apps) y crearás agentes con Copilot Studio para optimizar operaciones.Se espera experiencia en Azure AI Foundry, Document AI y buenas...

Thomson Reuters seeks an experienced Learning Experience Designer to create training that maximizes efficiency and harnesses AI-powered solutions across legal, tax, accounting, and audit workflows. You will develop curricula and engage with internal partners to deliver best‑in‑class courses and learning assets while applying generative AI responsibly.The...

Infoblox is hiring an AI Digital Experience Engineer for its HR Operations team in Mexico City. You will create AI‑powered experiences for employees, managers, and candidates, turning designs into working agents, workflows, and conversational interfaces.You’ll work with cross‑functional teams, configure and test solutions, and uphold privacy and...

Salesforce is seeking a Solution Architect to join the GDC Latam team in Mexico City. The role focuses on optimizing Salesforce deployments, translating business needs into scalable designs, and driving digital transformation across customer environments.You will document requirements, build prototypes, and collaborate with executives and IT partners to...

Zendesk is seeking an Associate Solutions Architect to support the CX ARR business with scalable, high-quality technical partnership. You will translate customer goals into practical solution concepts, work with multiple teams, and enable faster response times across CX offerings.Ideal candidates combine strong communication with hands-on technical fluency,...

Thomson Reuters México is seeking a Learning Experience Designer to craft training that empowers users of CoCounsel and Thomson Reuters solutions. You will design curriculum, content, and learning assets in collaboration with internal teams, with a focus on AI-enabled instructional design.The role requires 5+ years in instructional design, advanced English,...