Global Customer Experience Manager

Hace 17 horas

Ciénega de Flores, Nuevo Leon, México Nidec Jornada completa

Nidec Mexico Shared Services in Apodaca invites an experienced Global Customer Service Manager to lead the CS team across locations. You will drive customer satisfaction, oversee operations, and implement improvements in processes, planning, and performance metrics.

The role requires strong leadership, 5+ years in management, and expertise in MRP/ERP, S&OP, and CRM. You will mentor staff and align CS goals with business strategy.