Head of Customer Performance

Hace 3 días

Mexico City Mastercard Jornada completa

Mastercard in Mexico City seeks a Lead, Customer Performance to support the CCPT team, monitoring product health and regional performance, and coordinating with product, engineering and customer-facing teams during incidents.

You will lead escalations, drive resilience programs, and shape technology initiatives in the region, partnering with senior technology leaders to deliver secure, reliable operations.