Collections Specialist — High-Volume Call Center

The Voucher Specialist plays a critical role in assisting injured workers with identifying and utilizing approved retraining options. This position manages a high-volume caseload, coordinating between injured workers, accredited schools, law offices, and claims administrators while ensuring strict compliance with HIPAA and document security regulations....

Company Overview: Segoso Mexico - Where Tomorrow is Today. Our mission is to provide uncompromising operational excellence by setting the highest standards in service and reliability. We achieve this through our five core values: Leadership, Training, Talent Acquisition, Rewards, and Technology. Position: Customer Service Job Description: Segoso Mexico, a...

JumpCloud Inc. is seeking an Accounts Receivable/Collections specialist to manage a high-volume B2B portfolio and perform proactive outreach for past-due invoices.You will liaise with Sales, Renewals, and Operations to resolve billing issues and support cash forecasting while recording all activities in ERP/CRM systems. The role requires 1–2 years of AR...

Segoso Mexico is seeking a Call Center Representative to join our dynamic team in Monterrey. You will manage a high volume of calls, resolve inquiries, cure accounts, and ensure compliance with company protocols while delivering an outstanding customer experience that strengthens loyalty.The role requires being customer-focused, detail-oriented, and a strong...

Bilingual Call Center Agent - Legal Intake Schedule: Monday through Friday, 6:00 AM to 8:00 PM Pacific Time window (Rotational shifts covering 8 hours per day) Position Summary The Bilingual Legal Intake Specialist works directly within intake operations to screen inbound and outbound legal leads and evaluate case viability. Serving as a seamless extension...

Company Overview:Segoso Mexico - Where Tomorrow is Today.Our mission is to deliver uncompromising operational excellence by setting the highest standards in service and reliability. We achieve this through our five core values: Leadership, Training, Talent Acquisition, Rewards, and Technology. Position: Call Center Representative Job Summary:Segoso Mexico is...

DescriptionCompany Overview:Segoso Mexico – Where Tomorrow is Today.Our mission is to deliver uncompromising operational excellence by setting the highest standards in service and reliability. We achieve this through our five core values: Leadership, Training, Talent Acquisition, Rewards, and Technology.Position: Call Center RepresentativeJob...

Full-time Description Company Overview: Segoso Mexico – Where Tomorrow is Today. Our mission is to deliver uncompromising operational excellence by setting the highest standards in service and reliability. We achieve this through our five core values: Leadership, Training, Talent Acquisition, Rewards, and Technology. Position: Call Center...

Outbound Lead Re-engagement Specialist (SDR)The Outbound Lead Re-engagement Specialist (SDR) is responsible for executing targeted outbound campaigns to re-engage inactive or legacy leads and generate qualified sales opportunities. Operating directly within CRM and cloud telephony systems, this role follows structured multi-touch outreach playbooks, conducts...