Hybrid Brokerage Apps Support Specialist
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GSB seeks a Brokerage Applications Support Specialist to deliver remote, phone, and weekly onsite application support at Guadalajara International Airport. You will troubleshoot incidents, manage tickets in ITSM, and escalate complex issues while coordinating communications during critical events.
The role requires 1–3 years in support, familiarity with incident management, and an English level of B1–B2. Hybrid work with weekly onsite attendance is required.