Senior IT Supporter, WMS Blue Yonder

Hace 1 día

Mexico City Dsv Air & Sea SAU Jornada completa

Job location

Mexico City, Ciudad de Mexico, MX, 03104

Employment Type Full Time Publishing Date, ID-Nr. 07 Sep 2026 , 126662

We are looking for a Senior IT Specialist to support and manage warehouse management systems (WMS) within a global logistics environment. This role ensures the stability, performance, and continuous improvement of WMS applications, particularly Blue Yonder/JDA solutions, while collaborating with global IT and business teams.

Tasks and Responsibilities:

  • Provide technical support for WMS applications, primarily Blue Yonder/JDA Dispatcher
  • Manage and coordinate WMS infrastructure components (Oracle DB, Citrix, network, hardware)
  • Troubleshoot and resolve incidents through ticketing systems
  • Collaborate with internal IT teams, logistics teams, and external vendors
  • Support implementation and optimization of warehouse systems
  • Act as a technical consultant for WMS-related processes and solutions
  • Ensure system performance, stability, and high-quality operations
  • Maintain strong relationships with internal and external stakeholders
  • Handle ad hoc tasks assigned by management

Education and Skills:

  • Bachelor’s degree in IT, Business Administration, Logistics, or related field
  • Hands-on experience with WMS configuration and infrastructure support
  • Knowledge of MOCA, DDA, and JDA Integrator
  • Strong knowledge of SQL
  • Experience working with ticketing/support systems

Minimal Work Experience:

  • At least 5 years of hands-on experience with Blue Yonder/JDA Dispatcher
  • Proven experience in the following areas:
    • WMS infrastructure support
    • WMS configuration
    • MOCA / DDA development
    • JDA Integrator
  • Experience working with SQL and Oracle databases

DSV – Global transport and logistics