Senior Cloud Contact Center Engineer

Hace 3 días

estado de mexico mexico, State of Mexico AgileEngine, LLC. Jornada completa

AgileEngine, LLC. is seeking a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment. You will design IVR flows, manage call routing and queues, and deliver CRM integrations via APIs/CTI.

Ideal candidates have 4+ years in engineering, experience with at least one cloud CC platform, and strong English communication. The role requires collaboration with vendors and internal teams, and remote/office