Sales Operations Specialist
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- Deal Triage: Review and triage incoming deal approval requests and helpdesk tickets via Salesforce/Vector for completeness and accuracy.
- Policy Compliance: Validate commercial quotes against established pricing guidelines, approval matrices, and discount thresholds.
- Quote Assistance: Help sales reps build initial deal structures, generate quotes, and secure necessary pre-approvals.
- Stakeholder Coordination: Act as the operational hub between Sales, Legal, and Product Management to unblock high-priority deals.
- Operational Transition: Maintain strict SLA turnarounds and document end-to-end process workflows ahead of the Q4 handover to the central Deal Pricing team.
Required Qualifications & Skills
- Domain Expertise: Demonstrated experience supporting Deal Desk, Sales Ops, or Commercial Product Operations.
- Commercial Acumen: Familiarity with non-standard deal terms, cloud licensing, and tier-based discount structures.
Cross-Functional Communication: Excellent interpersonal and stakeholder management skills to negotiate approvals across department lines.
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