CDMX: Customer Experience

Make Your Mark: The Operations & Engagement team delivers significant initiatives focused around increasing our customer’s overall experience with Blackline. This team focuses heavily on cross-organizational coordination that is backed with a foundation on data driven insights. Ultimately, all our initiatives are related to building capabilities, assets,...

Royal Holiday is a worldwide leader in the international travel industry, with over 40 years of experience and more than 80,000 members around the world. We also own and operate the Park Rpyal Hotels and Resorts chain, with 14 locations in Mexico and 4 international locations (Miami, Orlando, Buenos Aires and Puerto Rico). Our business is BOOMING and we...

Role Purpose We are looking for a highly adaptable Universal Customer Service Representative to serve as the backbone of our support ecosystem. Unlike traditional specialized roles, you will act as a holistic problem solver, managing interactions across all channels (Phone, Live Chat, and Web/Email) and supporting our entire community, including both...

Description🌟 Join a New Project with One of the Largest Insurance Groups in the World 📍 On-site | 💼 Full-time (Full Availability)🚀 About the Opportunity We’re launching a new and exciting project with one of the United States’ largest insurers—part of a globally recognized insurance group. With over US$25 billion in premiums, 19...

¡Estamos buscando talento para nuestro equipo de Operaciones!   ¿Tienes experiencia en Call Center, te apasiona resolver problemas y buscas desarrollarte en un ambiente dinámico de startup? ¡Esta oportunidad puede ser para ti!   Buscamos un/a Especialista en customer experience y adquisición con: Experiencia en manejo de llamadas y resolución de...

Role Purpose We are looking for a highly adaptable Universal Customer Service Representative to serve as the backbone of our support ecosystem. Unlike traditional specialized roles, you will act as a holistic problem solver, managing interactions across all channels (Phone, Live Chat, and Web/Email) and supporting our entire community, including both...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more. Administrative stream includes...

Diseñador UX/UI con enfoque técnico y consultivo, responsable de crear experiencias digitales de identidad que conectan negocio, tecnología y usuario final en entornos enterprise. Ubicación: Híbrido en CDMX - Santa Fe (de 2 a 3 días a la semana en oficina). Lunes a viernes, 9am a 6pm.Resumen del RolResponsable de diseñar experiencias digitales...

We are looking for experienced Team Leads to join a growing, fully remote healthcare customer experience operation supporting a US-based program.This is an opportunity for a hands-on leader who understands the BPO environment, knows how to support and motivate a team, and can maintain high standards across customer experience, productivity, quality, and...