Workday & Zip App Support Analyst (Remote)
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Sequoia Connect LLC is seeking a proactive Service Desk Specialist to support enterprise applications and user self-service tasks across a global client base. You will troubleshoot web app issues, guide users through Workday or Zip tasks, and ensure timely incident resolution, with a strong focus on user experience and security.
Remote work flexibility is available while maintaining strict adherence to procedures and SLAs, collaborating with international teams to drive rapid, high-quality