Senior IT End-User Support
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Vertiv is seeking an IT Support Specialist to diagnose and troubleshoot hardware and software issues, providing second-level user support for complex problems that can’t be resolved remotely. You will manage incidents, escalate when needed, and lead hands-on IT project support, collaborating with cross-functional teams to resolve end-user technology issues.
You will assist with asset management, backup operations, and PC replacement programs, while keeping IT management informed about the state
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