Cybersecurity Support Analyst I – Firewall
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TD SYNNEX México is seeking a Technical Support Analyst I - Cybersecurity to provide Level 1 support for enterprise network security environments, primarily focusing on Palo Alto Networks technologies. The role involves diagnosing and resolving incidents related to firewalls, VPNs, and secure connectivity while delivering excellent customer service.
Ideal candidates have 1–2 years in technical support or related roles, a Bachelor's in IT/CS/Cybersecurity, and strong English communication.