Housekeeping Coordinator

Hace 1 día

Mexico City Hyatt Hotels Corporation Jornada completa
  • Coordinate daily housekeeping operations and ensure effective communication with all relevant departments.
  • Monitor and follow up on room status, room assignments, priorities, and special requests.
  • Coordinate guest requests and ensure timely follow-up and closure.
  • Maintain accurate records, reports, logs, and departmental documentation.
  • Communicate room discrepancies and operational updates with Front Office and relevant departments.
  • Coordinate with Engineering regarding maintenance issues and follow up until completion.
  • Handle telephone calls, messages, and guest/colleague requests professionally and efficiently.
  • Support Team Leaders and Housekeeping management with daily operational requirements.
  • Ensure all requests and follow-ups are recorded and actioned within the required timeframe.
  • Assist in maintaining departmental standards, procedures, and Andaz service expectations.
  • Handle guest information and departmental communication with confidentiality and professionalism.
  • Support the team during high occupancy, VIP arrivals, events, and other operationally demanding periods.

Qualifications

  • Previous experience in a Housekeeping Coordinator / Desk Coordinator / Housekeeping Office role in a 4- or 5-star hotel.
  • Strong communication and coordination skills.
  • Good knowledge of hotel operations and housekeeping procedures.
  • Excellent organizational and follow-up skills.
  • Ability to multitask and prioritize in a fast-paced hotel environment.
  • Proficiency in Microsoft Office.
  • Professional telephone and interpersonal skills.
  • Ability to work effectively as part of a diverse and multicultural team.

The Standard, Mexico City | Mexico City , DIF , MX