Director - Senior Corporate Counsel, Labor & Employment

Director - Senior Corporate Counsel, LATAM – Labor & Employment

Location: Monterrey / Mexico City, Mexico

Department: Legal

Reports To: Chief Legal Officer

Position Summary

We are seeking an experienced attorney to serve as Director - Senior Corporate Counsel, LATAM – Labor & Employment, with responsibility for providing strategic and practical legal support to the Company’s operations throughout Latin America.

The position will serve as the principal in-house legal resource for labor and employment matters across the LATAM region, currently including three countries, as well as additional LATAM jurisdictions in which the company may operate in the future.

The successful candidate will have significant experience advising employers on complex labor and employment matters, including day-to-day counseling, employee relations, terminations, labor claims and litigation, investigations, regulatory compliance, and employment-related risk management. The candidate must also have a solid background advising on Mexican corporate governance and statutory entity compliance.

Given the nature of the company’s business, particular value will be placed on experience supporting large, labor-intensive and high-volume workforces, including call center/BPO operations or similar industries involving significant hiring and separation activity, employee turnover, and frequent day-to-day employee relations matters.

The position will also provide legal support, as assigned by the Chief Legal Officer, to the owners’ Mexico-based family office and its affiliated businesses and investment interests. This may include corporate governance, contracts, entity maintenance, regulatory matters and coordination with external advisers across businesses outside the company’s core operations.

The role requires strong, hands‑on expertise in both labor and employment law and Mexican corporate law. In addition to leading regional labor and employment support, the attorney will be responsible for corporate governance, entity maintenance and corporate compliance for the company’s Mexican entities, including board and shareholder matters, corporate records and required filings. Experience with commercial contracts and broader general corporate matters is also important.

This is a highly visible, hands‑on position requiring an attorney who combines strong technical legal expertise with practical business judgment and who is comfortable working directly with senior leadership, Operations, Human Resources, and other business functions.

Key Responsibilities

Labor & Employment

Serve as the principal in-house legal advisor for labor and employment matters throughout the company’s LATAM operations, including:

• Provide practical, business-oriented advice to the HR teams, Operations and senior leadership regarding employment and labor matters.
• Counsel on employee relations matters, performance management, discipline, terminations, reductions in force and other workforce decisions.
• Advise on employment agreements, compensation matters, workplace policies and employment practices.
• Provide guidance regarding individual and collective labor requirements applicable to the Company's operations.
• Manage labor and employment claims, administrative proceedings, conciliations, litigation and other employment disputes.
• Develop strategy for significant employment claims and work directly with internal stakeholders and outside counsel to manage matters efficiently and effectively.
• Conduct and provide legal guidance regarding workplace investigations and other sensitive employee matters.
• Advise on labor and employment implications associated with new operations, expansions, reorganizations, acquisitions and other business initiatives.
• Monitor significant changes in labor and employment laws throughout the LATAM region and work with the business to implement appropriate changes.
• Identify opportunities to reduce employment‑related risk through proactive counseling, training, policies and process improvements.
• Develop practical and scalable approaches to employment matters arising within large, geographically dispersed and high‑volume workforces.

Compliance & Risk Management

• Provide legal guidance regarding compliance matters affecting LATAM operations.
• Partner with the Company's Compliance function and other stakeholders regarding regulatory requirements, internal policies, investigations and risk mitigation.
• Assist in identifying emerging legal and regulatory risks and developing practical solutions appropriate for the business.
• Support the development, implementation and improvement of compliance policies, procedures and training.
• Assist with internal investigat