Global Network Support Lead

Hace 18 horas

Monterrey, Nuevo Leon, México Vistance Networks Jornada completa

Vistance Networks seeks a Network Technical Support Manager to lead a team of support engineers and drive exceptional customer experiences across networking solutions. You will shape support strategy, mentor engineers, and collaborate with Product and Engineering to tackle complex challenges.

Ideal candidate has a Bachelor's in Engineering/CS, 5+ years in technical support, 2+ years leading people, strong networking knowledge, and advanced English. ITIL background preferred.