Customer Insights

NTT DATA is seeking a Sr AI ML Engineer (Remote) to join our Guadalajara team. You will develop scalable ML models, analytics solutions, and data pipelines to support marketing and customer engagement initiatives. Proficiency in Python, SQL, and PySpark is essential.You will collaborate with data scientists and engineers in an agile environment, translate...

Mitratech is seeking a data-driven professional to provide operational support for our Customer & Partner Success organization. You will create and analyze reports and dashboards to monitor customer health, product adoption, and engagement across our customer base.Collaborate with Customer Success, Sales Operations, Product, and Marketing to refine KPIs and...

Salesforce seeks a Customer Success Manager to ensure high-value Signature customers realize ROI from our platform. You will act as a trusted advisor, aligning business goals with technical delivery while managing executive relationships.In-office 3 days per week, this role emphasizes adoption, data visualization, and proactive health checks. You will guide...

Infobip is seeking a Digital Customer Success Associate to help self-service customers maximize value from our digital products. You’ll engage with customers via email, handle tickets, join meetings (English required), and contribute to upsell or cross-sell initiatives to boost customer value.You will monitor interactions, analyze data to identify risks...

Caylent is seeking a detail-oriented Customer Experience Manager to lead engagement and data collection, convert feedback into actionable insights, and drive strategic reporting for leadership. This remote role supports customers across markets with strong emphasis on CSAT and NPS analytics.You will own data collection, analysis, and storytelling to...

Meet the TeamJoin the Cisco ThousandEyes Customer Success team in delivering AI-powered Digital Experience Assurance across enterprise cloud and hybrid networks. Our Digital First Customer Success organization empowers thousands of global customers to maximize product value through automation, data telemetry, and proactive adoption strategies at scale. We...

Your ImpactAs a Customer Success Manager (CSM) you will showcase your “Customer First” attitude, your passion for service and enjoyment of learning new technologies by leading our customer Renewals. You will be responsible for driving early renewals, developing long-term relationships with your assigned ThousandEyes customers, connecting with key...

Customer Success ManagerReports to: Director of OperationsDepartment: Customer Success (Customer Service, Quality Assurance & Compliance)Bilingual Customer Success Manager (English/Spanish) – Customer Service, Quality Assurance & ComplianceGenesisBPO | Polanco, CDMX | On-site | Full-time | Monday–FridayABOUT THE ROLEThe Customer Success Manager owns...