Remote Technical Support Engineer — PHP/JS, SQL, AWS
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SupportYourApp in Mexico is seeking a Technical Support Engineer to troubleshoot backend issues, run queries on production databases, and collaborate with engineering teams to resolve escalations. You will work in a multilingual environment and support clients across SaaS and other software solutions.
The role requires strong English skills (C1), 2+ years of customer-facing technical support experience, and hands-on SQL knowledge.