Specialist, IT Network Services, Global

Working Location: Mexico, Mexico City

Workplace Flexibility: Hybrid

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling.

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy.

Learn more about Life at Olympus: https://www.olympusamerica.com/careers .

Job Description

This role is responsible for implementing, operating, and continuously improving secure, reliable, and cost-effective network services across Olympus’ global environment, in alignment with the strategy defined by Network Services, Global. Reporting to the Sr. Dir., Network Services, Global, the role is accountable for ensuring services, decisions, and operational outcomes remain aligned with global standards, architecture, security requirements, and service governance.

The role translates global network strategy into globally consistent operational execution by driving implementation plans, service decisions, and improvement initiatives across regions, sites, and business environments. It is empowered to make decisions that ensure enterprise-wide delivery success while shaping global standards, service evolution, and future design direction.

Core duties include managing global network operations, coordinating with internal teams and external vendors, and driving service improvement, automation, and scalability across the enterprise. The role works in close partnership with global IT teams and business stakeholders to ensure network services are delivered consistently, securely, and effectively across all supported locations.

“The job is conducted in line with our Core Values which are: Patient focus, integrity, Innovation, Impact and empathy. Olympus is an equal opportunities employer championing a culture of equality, diversity and inclusion embedded throughout the organization and workforce.”

Job Duties

Design, implement, and maintain regional network solutions in alignment with the global network architecture and roadmap.

Apply deep technical knowledge to ensure the integrity, security, and performance of network infrastructure, including manufacturing environments up to PLC level.

Conduct detailed technical analysis and validation of new network technologies and changes, including configuration, testing, and deployment.

Contribute to the development refinement and adaptation of global network standards and best practices, ensuring they are scalable, secure, and consistently applied across the enterprise.

Collaborate with the Global Network Service Lead and Enterprise Architecture team in the definition and implementation of scalable, secure, and future-oriented network solutions.

Take responsibility and accountability -

To operate and maintain network infrastructure

To ensure high availability, performance, and security across all sites in the assigned region and other responsible areas to track performance against predefined SLAs/KPIs and proactively address service gaps or risks.

To monitor and optimize the health and performance of network components including firewalls, switches, routers, load balancers, VPNs, and proxy systems.

To support routine maintenance tasks such as firmware upgrades, patch management, configuration backups, and capacity planning.

To lead or support root cause analysis and resolution of major network incidents in coordination with global problem managers and external service providers.

To coordinate and oversee the delivery and performance of network-related services provided by service providers.

Act as a regional gatekeeper for enforcing IT security standards and network access controls across all network infrastructure components.

Collaborate with the Global IT Security team to assess risks, manage exceptions, implement mitigation plans and act as expected role in security related projects.

Support network-related audits, incident response activities, and compliance reviews as part of global security governance.

Maintain awareness of emerging threats and support the implementation of security enhancements and incident prevention measures.

Support the execution of the global network and telecom strategy by translating business and technology requirements into actionable plans and ensuring delivery remains aligned with enterprise priorities.

Contribute to continuous service improvement by identifying opportunities for automation, cost reduction, and enhanced user experience.

Participate in network-related project planning, including requirements gathering, solution evaluation,