Collections Supervisor: Lead Team

Hace 3 días

Mexicali, Baja California, México Redial BPO Jornada completa

Redial BPO in Mexicali is seeking an experienced Collections Supervisor to lead a team of collection professionals and drive performance. You will oversee daily operations, coach staff, and manage dialer strategies while ensuring compliance and customer care.

The ideal candidate has a proven track record in collections, excels at KPI management, and can optimize campaigns across Genesys, Five9, and other platforms.