Customer-Facing External Quality Engineer

Hace 22 horas

Santa Catarina, Nuevo Leon, México Carrier Jornada completa

Carrier is seeking an External Quality Engineer to manage customer quality concerns, warranty claims, and field quality issues. You will lead investigations, perform root cause analysis, and implement corrective actions to prevent recurrence while coordinating with manufacturing, engineering, suppliers, and quality teams.

The role emphasizes analysis of quality metrics, warranty performance, and customer feedback to drive product and process improvements and ensure compliance with quality