Senior Business Systems Analyst

A Business Systems Analyst interfaces with client and internal business teams regarding business problems, issues and opportunities in the context of business requirements throughout the delivery lifecycle. Analyzes business information, translates requirements into functional specifications and champions client and/or internal business needs while balancing climate, priorities, capabilities and constraints of client and Acxiom environments.

Location:
Lomas Atlas, Mexico City, MX

Duties and Responsibilities

Utilizes expertise to lead project teams to select the approach that best fit requirement initiative needs, and obtains stakeholder and project team buy-in to the approach selected. Able to determine how and when to modify a selected approach as necessary in order to apply an appropriate level of rigor. Effectively manages internal and external stakeholder relationships and expectations, keeping them engaged, responsive, and proactive in working toward project goals and objectives. Recognizes opportunities beyond the underlying business needs and issues, consulting the stakeholders in exploring these areas of opportunities. Establishes metrics and measurements to track, assess, and report on the quality of business analysis work, to help identify opportunities for improvement and possible solutions within the Requirements Management practices and processes. Able to conceptualize a recommended solution, enabling stakeholders to understand the new capabilities, boundaries, dependencies, constraints, and assumptions from a business perspective. Collaborates with the Solution Architect to validate solution also meets the client’s technical needs. Understands the business architecture (structure, people, processes, technology) that supports an organization’s strategy, and can assess enterprise business capabilities and gaps that may prevent the organization from achieving desired outcomes.

Mentor

Consistently provides proven, formal mentorship. High complexity assignments – owner. Moderate complexity assignments
- owner (1 or >) Low complexity assignments
- provide oversight/review. Regularly leads self and others and/or established as SME and/or established as specialist. Understands how whole picture aligns to overall Acxiom strategy.

Product Knowledge and Understanding

Develops, maintains and demonstrates comprehensive knowledge of clients’ and Acxiom’s technical and business environments. Considered necessary by the customer to their business success. Considered extremely knowledgable on use of Acxiom Delivery Methodology Requirements Engineering and Change Management procedures. Considered extremely knowledgable on Acxiom organization structure and culture and typical Delivery Tools. Considered knowledgeable of Acxiom products, services, and solutions. Ongoing Certified Business Analysis Professional Certification requirements to maintain certification. High level understanding of typical industry process certifications or methods (ISO, CMMI, LEAN, etc.)

Requirements Planning and Elicitation

Identifies requirements scope and deliverables and plans for requirements gathering accordingly. Determines and utilizes appropriate requirements elicitation and management techniques based on scope and nature of project. Forms and presents probing questions to elicit information necessary to define requirements. Identifies and accurately captures information pertinent to solution requirements. Determines when and how to modify approach and/or use alternative elicitation techniques. Effectively describes the importance and value of requirements elicitation process mapping, JAD sessions, use cases, storyboards, prototyping, etc. Leads internal knowledge sharing discussions related to requirements planning and elicitation. Develops and assists in implementation of process improvements related to requirements planning and elicitation techniques, Provides mentorship to BAs and Jr Bas. Engages on Projects with Project Complexity = 4-5

Requirements Writing and Management

Self-directed during requirements management and/or documentation. Organizes and synthesizes complex information to formulate business, functional, and non-functional requirements. Documents requirements into an accurate, clear, concise, comprehensive, and cohesive work package. Ensures functional requirements address the business needs. Appropriately prioritizes requirements based on factors such as business value, cost to deliver and time constraints. Presents requirements in an understandable format to validate with stakeholders. Provides mentoring to peers, BAs and Jr BAs. Reviews Requirements Documents written by peers, BAs and Jr Bas.
* Coordinates contributions to ongoing improvement of requirements standards, reusable requirements and requirements management techniques.

Meeting Management

Prepares agenda and materials to ensure meetings are effective.