Global CX Team Lead

PayJoy is seeking a results-driven operations leader to manage global warranties and standardize processes to scale across regions. You will implement continuous improvement practices to reduce costs and elevate customer experience.You will oversee a team of supervisors, analysts, and BPOs, analyze risks to P&L and CX, and set KPIs/OKRs to drive performance...

PayJoy is seeking a results-driven leader to manage Global Warranties and standardize processes to scale warranties across regions. You will lead a team of 5+ supervisors, analysts and BPOs, implement continuous improvement methodologies, and align operations with CX and P&L goals.The ideal candidate has a Bachelor's degree in business, engineering, finance,...

Scale AI in Mexico City is seeking a Support Team Manager to lead a Tier 1-3 support team, balancing hands‑on coaching with operational oversight to ensure high‑quality, consistent customer experiences.You will drive performance metrics, manage escalations, and collaborate with cross‑functional partners to optimize processes and contributor outcomes,...

Emma – The Sleep Company in Mexico City seeks a senior marketing leader to drive growth across marketplaces and D2C channels. You will build and guide a high‑performing team, craft the marketplace marketing mix for Amazon, Mercado Libre, and more, and craft compelling, SEO‑driven content and creatives.You will negotiate budgets with country leads, run...

IFF in Mexico City is seeking an experienced HR Shared Services Manager to lead and supervise our HRSS team in a hybrid role based in Polanco. You will align service delivery with global HR strategies, manage escalations, and drive continuous improvement across regions.The ideal candidate has 4+ years in HR shared services, strong leadership, English...

Job Req Number:  126329Time Type: Full Time   Team Lead – Customs The Team Lead – Customs is responsible for leading a team managing customs processes for DSV’s international customers within GBS. The role ensures high-quality and timely service delivery through process optimization, KPI/SLA management, compliance, quality control, and effective...

Company Overview If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey. We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we...

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount...

Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million...