Senior Omnichannel Experience

Job Summary We are looking for a Senior Customer Experience Manager to join our team. This is a newly created role within the Global Technology team, responsible for bringing our digital experience, personalization, and loyalty capabilities to life through technology. Reporting to the Director, Digital Experience, Personalization & Loyalty, you will be a key...

Company OverviewDiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

Job Summary We are looking for a Senior Customer Experience Manager to join our team. This is a newly created role within the Global Technology team, responsible for bringing our digital experience, personalization, and loyalty capabilities to life through technology. Reporting to the Director, Digital Experience, Personalization & Loyalty, you will be a key...

CBRE Group, Inc. in Mexico City is seeking a Workplace Experience Sr. Coordinator to deliver world-class service to employees and guests in a designated building. You will greet visitors, issue passes, and escort guests while upholding security protocols.The role supports meeting coordination, office supply management, and vendor coordination, while...

DiDi is seeking a Delivery Experience & Quality Sr Specialist to take end-to-end ownership of the fulfillment experience across our ecosystem. This hands-on leadership role blends on-the-ground reality with executive decision-making, spending time in the field to understand courier, merchant, and user pain points.You will translate frontline insights into a...

Job SummaryWe are looking for a Senior Customer Experience Manager to join our team. This is a newly created role within the Global Technology team, responsible for bringing our digital experience, personalization, and loyalty capabilities to life through technology. Reporting to the Director, Digital Experience, Personalization & Loyalty, you will be a key...

Kavak busca Onboarder Senior Expert para unirse a su equipo de operaciones en la Ciudad de México. Te encargarás de brindar atención y asistencia a clientes en el piso para facilitar compras, ventas e intercambios, acompañando al cliente durante todo el proceso hasta finalizar la transacción.El rol es clave para el crecimiento e innovación de Kavak,...

Minsait busca perfiles con visión en Customer Experience para liderar iniciativas CX en clientes de diferentes sectores desde la CDMX.El programa ofrece plan de carrera ambicioso, evaluaciones semestrales y flexibilidad para organizar la jornada, junto a la oportunidad de crecer y aprender con líderes de área.Trabajarás con talento destacado y clientes...

Cognizant is seeking a Senior Customer Experience Manager to join our Global Technology team in Mexico City. You will drive digital experience, personalization, and loyalty initiatives across EU & NA while collaborating with Global Customer Experience, Loyalty, Marketing, Data & Analytics, and Development teams.You will partner with stakeholders to define...