Bilingual Customer Success Manager
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Sitetracker is seeking a Customer Success Manager to manage a portfolio of 30–35 accounts across North America, including Spanish-speaking customers. You will drive adoption, retention, and measurable business outcomes by crafting success plans, conducting business reviews, and partnering with Sales and Product to mitigate churn.
Fluent in English and Spanish is essential. You will use Salesforce to maintain plans and health data, develop scalable communication strategies, and push for