On-Site IT Support Engineer
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On-site IT Support Engineer (Level 1) is responsible for daily end-user support, hardware troubleshooting, and maintaining local IT infrastructure at client facilities across Mexico. This is a full-time, on-site role requiring prompt technical assistance and high operational uptime.
The role emphasizes strong customer service, clear communication, and teamwork with Level 2/3 engineers and vendors. Experience with Windows, Microsoft 365, and basic networking is essential, with English preferred